I am just starting to run, are running shoes the only thing I need?
Not ideally. Footwear could be the only thing you purchase, but it will definitely impact your running experience. When you visit the stores we can answer all of your questions and guide you in the right direction based on your activity. Synthetic socks are a no brainer…the other items we can figure out through our conversation.
What is the best shoe for me?
Great question! There are many different shoes out there and it can be a little daunting to select the right one. At soundRUNNER we help you find the right fit, because it is so hard to know what the best shoe is.
While we sell running shoes, they are great for a number of activities including, but not limited to: running, walking, going to the gym, light cross training, general comfort and more. When you come into our stores, we start by getting to know you and what you are looking for. From there, we go through a foot an biomechanical analysis to assess what shoes would work best. Once we get a pair of shoes on your feet, we watch you run, walk or jump in them to verify we have gotten you into the correct category of shoe. After that, it is up to you to see which shoe feels the best!
The long and short is the best shoe for you depends on your body’s needs and the activity you are using it for!
How long do a pair of shoes last for?
Our rule of thumb is to replace your shoes every 300-500 miles or every six months. There are a number of factors that dictate the life of a pair of shoes and can affect the way your shoes wear. Things to consider: Activity type, activity conditions, terrain, stature of person getting fit.
Do I need to make an appointment?
No appointments are necessary and there is no additional charge for us to help you find the solution you need for the activities you are participating in. If you are getting fit for shoes, we as that you bring in your current pair, if possible. This will allow us to check how you have worn them and guide us to the best solution for you! Come prepared to discuss your injury history, issues with your training, training goals, etc. Our goal is to get you out the door ready to have your best active lifestyle experience yet!
What is your return policy?
If it isn’t working for you, it most definitely isn’t working for us!
We believe in the products we sell and in the people who sell them. If you should have ANY TROUBLE with an item purchased from soundRUNNER, simply come back and see us within 30 days for a full refund or exchange. Any cash refund greater than $150 will be paid out by company headquarters in 2-3 business days.
Any return beyond 30 days, without a receipt, or no longer in its original condition will be granted only at the discretion of the store manager and be for exchange or store credit only.
Marathon Sports, our sister store in Massachusetts, dutifully fulfills all of our online orders. For any orders processed via www.soundRUNNER.com, you will need to click through the following link for instructions: